Steve Allen
- "The Service Science Initiative at NC State," Research and Technology Management, November 2006, with Paul Mugge.
- "Service Science, Management and Engineering Curricula and Research at NC State University," IBM "Education for the 21st century" Conference, Palisades NY, Oct. 5-7, 2006, with Lynda Aiman-Smith, Michael Devetsikiotis, John McCreery, Mitzi Montoya-Weiss, Craig Nygard, Harry Perros, Andrew Rindos, and Ioannis Viniotis. http://www.almaden.ibm.com/asr/summit/papers.shtml
- "How Can Higher Education Respond to the Services Challenge?" Workshop on Education for Service Innovation, sponsored by IBM Research, National Science Foundation, and US Department of Commerce, Washington, DC, April 18, 2006 http://www.almaden.ibm.com/asr/SSME/esi/essays.shtml
Faculty