Mitzi Montoya
- Massey, Anne P., M. Montoya–Weiss, Tony O'Driscoll (2005), "Human Performance Technology and Knowledge Management: A Case Study," Performance Improvement Quarterly, 18 (2), 37–55.
- Massey, Anne P., M. Montoya–Weiss, Tony M O'Driscoll (2002), "Performance–centered Design of Knowledge–intensive Processes," Journal of Management Information Systems, 18 (4), 37–59.
- Massey, Anne P., M. Montoya–Weiss, Tony M O'Driscoll (2002), "Knowledge Management in Pursuit of Performance: Insights from Nortel Networks," MIS Quarterly, 26 (3), 269–290.
- Massey, Anne P., Mitzi Montoya–Weiss, and Kent Holcom (2001), "Reengineering the Customer Relationship: Leveraging Knowledge Assets at IBM," Decision Support Systems, 32 (2), 155–170.
Faculty
